Last updated: September 16, 2026.
Agreement to these terms
These Terms and Conditions govern use of the Diamond Hill TCG website and purchases made through the store. By using the website or placing an order, you agree to these terms and to the policies referenced here. If you do not agree, do not use the website or place an order.
Store use and eligibility
You must provide accurate, current information and be legally able to enter into a purchase agreement. You may not misuse the website, attempt unauthorized access, interfere with store operation, submit unlawful or harmful material, or use the store for fraudulent activity.
Products and descriptions
We make reasonable efforts to describe products and display images accurately. Colors and appearance may vary by screen, lighting, manufacturing, or packaging. Factory-sealed products can have ordinary manufacturing, shipping, or shelf wear. Product availability, packaging, price, and descriptions may change, and typographical or listing errors may be corrected.
Diamond Hill TCG does not guarantee the contents, pull rates, card centering, print quality, grading outcome, condition of cards inside factory-sealed packaging, or future collectible value of any product.
Orders
An order confirmation acknowledges that an order was received; it does not guarantee acceptance or fulfillment. We may limit quantities or cancel and refund an order because of inventory errors, suspected fraud, payment issues, pricing errors, shipping restrictions, or other legitimate operational reasons. If an affected payment has been captured, the appropriate amount will be refunded to the original payment method.
Prices, payments, and taxes
Prices are shown in the currency displayed by the store and may change without notice before an order is placed. Payment must be authorized through a method available at checkout. Applicable sales or use taxes will be calculated and collected when required. Customers remain responsible for taxes or charges that cannot legally be collected by the store.
Shipping, returns, and refunds
The Shipping Policy and Refund and Returns Policy are incorporated into these terms. Those policies explain handling times, shipping charges, eligibility, final-sale products, damage claims, return authorization, and refunds.
Pre-orders
Pre-order release dates and allocations may change. A pre-order may be cancelled only before fulfillment begins or inventory is specifically committed. Once either occurs, the order is final except as required by applicable law or when Diamond Hill TCG cannot fulfill it.
Reviews and user submissions
You are responsible for information, reviews, photos, files, links, and other content you submit. Do not submit content you do not have permission to use, private information about another person, unlawful material, malware, spam, or misleading claims. Reviews may be moderated before publication. By submitting content for public display, you grant Diamond Hill TCG permission to display and format that content for operation and promotion of the store, while you retain any ownership rights you otherwise hold.
Intellectual property
The Diamond Hill TCG name, original site design, text, graphics, and other store-created material may not be copied or used without permission. Third-party product names, characters, images, and trademarks belong to their respective owners. Their appearance does not imply sponsorship or endorsement unless expressly stated.
Website availability and disclaimers
The website and its content are provided on an “as available” basis to the extent permitted by law. We do not promise uninterrupted or error-free access. Nothing on the site is investment, grading, authentication, legal, or tax advice.
Limitation of liability
To the fullest extent permitted by applicable law, Diamond Hill TCG will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Any direct liability will be limited to the amount paid for the product or order giving rise to the claim. Some jurisdictions do not allow certain exclusions, so these limits may not apply in every situation.
Changes and severability
These terms may be updated by posting a revised version on this page. If any provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law.
Governing law
These terms are governed by the laws of the State of Mississippi, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
Contact
Questions about these terms may be submitted through the Diamond Hill TCG Contact page.